Workplace Mediation Service Healthcare & Pharmaceutical Industry
Employers and employees can benefit from the use of workplace mediation at work within the healthcare industry. In these situations, mediators provide a way to resolve conflicts and work through disagreements with management before they escalate into problems or litigation.
In a mediation process, individuals can enter into an agreement to resolve conflicts. This agreement is signed by the mediator and each side to the conflict. When an agreement is reached, an impartial third party, usually an attorney, completes the mediation process by assisting both parties to reach an agreement that is satisfactory to all parties.
Employers use the process for two reasons. First, it is a cost-effective method of settling disputes. Second, it provides the employee with a legal recourse to avoid retaliation for their job performance. It also allows both sides to remain productive while negotiations are being conducted.
If an employer wants to resolve such conflicts, he must meet with each of his or her employees. The mediator is called in when the dispute cannot be resolved between the parties.
There are many different ways in which this type of mediation process works. One popular method is face-to-face meetings, where each employee participates in a meeting in which the dispute is brought up. Employee participation makes it easier for the parties to reach an agreement. It also avoids unnecessary distractions.
Looking to start mediation?
How we help with Workplace Mediation Service
During the mediation, the mediator listens to the argument and comments of each side and then summarizes the discussion in a written report. Each side then provides an official written response to the mediator signs the written response and initiates the end of the mediation process.
Another common form of mediation is telephonic or video conferencing. In this process, each side speaks privately to the mediator, who can take notes and transcribe the conversation for documentation.
When companies provide their employees with some type of mediation process, the mediation process helps to maintain peace at work. Many employers believe that employees will not engage in disputes or disagreements unless they feel they can do so confidentially and privately.
Employees who participate in this process have no need to worry about discipline from management because they will not be fired. Their termination is unlikely unless they threaten to cause a legal issue or if they resort to illegal activity at work. This is also why managers feel more comfortable negotiating to have disputes resolved in this manner.
After a company has established a mediation process, they may choose to introduce a third party, such as an attorney, to act as the mediator. This third party allows the parties to make decisions together, without the other party’s influence.
New workplace mediation systems are available. Employers can contact an employment mediation specialist to review the merits of the current program.